Below, we outline how our various professional services are paid:

Mortgage Brokers

For most residential lending, WealthHealth is paid a commission by the lender after your loan settles.
In these circumstances, you will generally not pay a direct fee for our mortgage advice services.

In some situations, professional fees may apply. These include where:

• a commission is not payable or is insufficient to reasonably compensate WealthHealth for the services provided;

• you decide not to proceed after substantial work has been completed on your behalf;

• a commission is later recovered (clawed back) by the lender; or

• a professional fee has been agreed with you before work commences.

Non-Bank Lenders

Many non-bank lenders do not pay commissions in the same way as registered banks.

Where a professional fee applies for non-bank lending, our standard fee is 1.0% of the approved loan amount, subject to a minimum fee of $750 plus GST, unless otherwise agreed in writing.

Any applicable fees will always be discussed with you before you decide whether to proceed.

Insurance Advisors

For most personal, business and health insurance advice, WealthHealth is remunerated by commissions paid by the insurer when a policy is established and, in many cases, through ongoing renewal commissions while the policy remains in force.

These commissions are paid by the insurer and generally do not result in a direct advice fee being charged to you.

Where a professional fee is required, this will always be discussed with you and agreed before work commences.

Investment + KiwiSaver Advisors

Depending on the services provided, WealthHealth may receive commissions, advisor servicing payments, professional fees or a combination of these.

The remuneration applicable to your engagement will depend on the products recommended and the services you require.

Any fees or remuneration arrangements will always be explained and agreed with you before you decide whether to proceed.

Retirement Planning Advisors

Retirement planning and broader financial planning services are generally provided on a professional fee basis.

Depending on the scope of work, this may be charged as an hourly rate, a fixed fee or another agreed fee arrangement.

Any fees will always be discussed with you and agreed before work commences.

Does the Way an Advisor Is Paid Affect the Advice?

No.

Licensed financial advisors in New Zealand are legally required to place their clients' interests first when providing regulated financial advice. WealthHealth also has policies and procedures in place to identify, manage and disclose actual or potential conflicts of interest.

Our focus is on providing advice that is suitable for your circumstances and helps you achieve your financial goals.

Our Commitment to You

We believe you should understand how your advisor is remunerated before deciding whether to engage our services. If you have any questions about our remuneration or fees, please ask. We are committed to being transparent about how we are paid and will always explain any fees, commissions or other remuneration applicable to your engagement before you decide whether to proceed.